Broadband Internet Speed Investigation

The actual download speeds that consumers get are about half of those promised by service providers, according to a recent report released by the U.S. Federal Communications Commission.

In 2009, U.S. residential consumers subscribed to broadband services with an average and median advertised download speed of 7 Mbps to 8 Mbps, respectively, the FCC said. But the actual average speed they received was 4 Mbps and the actual median speed was 3 Mbps.

This means that consumers are getting about 1/2 of the actual internet speed that they paid for.

The FCC criticized the use of maximum rather than actual speeds.

Our firm is currently investigating this matter, and would be interested in speaking with consumers who have paid for a certain broadband internet "speed," but who did not actually get that speed.

Please call attorney Michael McShane at 800-965-1461 if you paid for a certain internet download (or upload) speed, but actually experienced a lower speed.  If you wish, you may instead fill out the simple and confidential form on the right hand side of this page.

Audet & Partners represents individuals, governmental entities, small businesses and institutional shareholders in product liability, tort, negligence, consumer, construction defect, investment fraud, securities, insider trading, antitrust, environmental, whistle blower, aviation and employment cases. In recognition of their outstanding abilities and commitment to the legal profession over the years, the firm and its members have served as Court-appointed Plaintiffs’ Counsel in dozens of federal and state cases throughout the United States.